Privacy Statement

Effective Date: 20/09/2024

At Mapstrix Solutions LLP (“we,” “us,” or “our”), we are committed to safeguarding the privacy and security of your personal data. This privacy statement explains how we collect, use, protect, and disclose your personal information when you interact with our applications, services, websites, and data processing activities where Mapstrix Solutions acts as the data controller.

This statement is subject to regular updates to ensure compliance with changing legal requirements and our evolving business practices. The most recent version of the privacy statement will always be available on our website.

1. Scope of the Privacy Statement

This privacy statement applies to:

- Our websites, applications, tools, and platforms.

- Our services, including data processing and analytics.

- Any data collected or processed where Mapstrix Solutions is the data controller.

2. What Personal Data We Collect

We collect personal data from:

- Website users, clients, suppliers, and business contacts.

- Job applicants and trainees.

The personal data we may collect includes:

- Contact Information: Name, email, phone number, and mailing address.

- Professional Information: Job title, employer, and industry.

- Identifiers: IP address, cookies, and online identifiers.

- Usage Data: Browser type, pages viewed, time spent, and navigation paths.

- Sensitive Information: Health, disabilities, or dietary preferences, when required for events or training sessions.

3. How We Use Your Personal Data

We use your personal data for various legitimate purposes, including but not limited to:

- Service Delivery: To provide our data analytics, web application, and consultancy services.

- Communication: To respond to inquiries and provide updates about our services.

- Marketing: With your consent, to send marketing communications and promotional content.

- Compliance: To comply with legal obligations and resolve disputes.

- Data Analytics: To improve user experience and optimize our website’s performance.

4. How We Protect Your Data

We implement stringent security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These include:

- Encryption, firewalls, and secure servers.

- Access controls ensuring that only authorized personnel have access to your personal data.

- Regular audits and updates to our security practices.

5. Sharing of Personal Data

We do not sell or lease your personal data to third parties. However, we may share your information:

- With Service Providers: Who assist in providing services (e.g., cloud storage providers) under strict confidentiality agreements.

- For Legal Requirements: To comply with legal obligations, such as responding to legal requests or court orders.

- Business Transfers: If Mapstrix Solutions undergoes a merger or acquisition, personal data may be part of the transaction.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the user experience and collect usage data on our websites. Cookies help us remember your preferences and understand how you interact with our services. For detailed information, please see our [Cookies Policy].

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the one in which you reside. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place.

8. Retention of Personal Data

We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected or as required by law. The retention period varies depending on the type of data and the applicable legal or contractual obligations.

9. Your Data Protection Rights

You have the following rights regarding your personal data:

- Right to Access: Request a copy of the personal data we hold about you.

- Right to Rectification: Correct any inaccurate or incomplete information.

- Right to Erasure: Request deletion of your personal data under certain conditions.

- Right to Restriction: Request restriction of processing in certain circumstances.

- Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.

- Right to Object: Object to the processing of your data for direct marketing or other purposes.

To exercise any of these rights, or for any questions regarding your personal data, please contact us at [mapstrixsolutions@gmail.com].

10. Changes to this Privacy Statement

We reserve the right to modify this privacy statement at any time. If we make significant changes, we will notify you through our website or by email. Your continued use of our services after such updates constitutes your acceptance of the revised privacy statement.

11. Contact Us

If you have any questions about this privacy statem ent or our data protection practices, please contact us at:

Mapstrix Solutions LLP